State Farm® Insurance Agent Kelly Matz

"When I moved to Florida about a year ago, I was extremely fortunate to find an incredibly knowledgeable, professional, friendly, and empathetic State Farm Agent, named Lora Thomas, with Kelly Matz State Farm. Lora has been a dream to work with, she knows insurance and is compassionately helpful--a winning combination when you are taking about insurance! Recently, I moved to another part of the state, and I would not have dreamt of leaving Lora. She will "follow" me to my new home in South Florida, and I have peace-of-mind that Lora will make sure that I am properly and fully insured. If you want the best, call Lora Thomas at Kelly Matz State Farm in Wildwood, Fl. Sincerely, Heidi Dulebohn, Happy Client"

"I'd have to say this is about the worst insurance company I have ever dealt with. After numerous phone calls to them concerning a signed document, which they had and confirmed they had and I had nothing to worry about, they canceled my auto insurance out of the blue. I got a termination notice and refund check in the mail 9 days after they terminated my policy. The kicker, I didn't know my policy had been terminated and was driving with no insurance. Thanks State Farm. First class service UPDATE I went to the office and found out that it was human error on their part and a wrong form had been uploaded. It seems my golf cart form was uploaded in my car policy. The form I am referring to has to do with uninsured motorist. You would think after the amount of times I called about this form to make sure all was kosher, someone would have opened the document that was uploaded to check for accuracy and this could have been avoided. The agent did say he would fix it but I let him know that I had already secured insurance with another company. I also transferred my golf cart insurance to another company."

"My original insurance in Florida was with another company and both homeowners and auto increased substantially the second year. Karen Lewis got me home, auto, and golf cart coverage at significant savings. She even took the time to compare policies and adjust my deductibles for better coverage."

"My insurance premiums for my car and homeowners increased substantially. I reached out to State Farm and Karen Lewis was amazing. She explained everything in detail and provided me with a more robust homeowners policy which actually saved me hundreds of dollars. If you’re looking for insurance call Karen Lewis at this State Farm agency."

"Bate and Switch Policies Do not use this agency, they will bate you by quoting you a price for car insurance and after you pay for your policy they will invoice you for a completely different policy costing 50 percent more. If you call them to complain they have you sign a document rejecting the policy, but still expect you to pay an additional 100 dollars. The agency refuses responsibility for this issue. Foot note; Agent did nothing to resolve this situation"

"Wylene Parkman was a delight to work with. She gave us lots of information and saved us $1,000 on our current RV insurance of our 2023 Fleetwood Discovery 44B, and then added another $ 700 on top of that by exploring alternative options. For good information as well as great insurance advice, go to Kelly Matz State Farm Insurance. If you do a search you'll see that there are several Agents in the area, but if you check the Reviews, you'll see Kelly Matz agency gets the best reviews, probably due to her employees, like Wylene."